When fatality struck at a family run business, our client faced years of distress, confusion and potentially catastrophic sanctions. HOW WE HELPED When fatality struck at a family run business, our client faced years of distress, confusion and potentially catastrophic sanctions. So as their broker, we stepped up to support and advise them through this tragic event. Our clients are at the heart...

Our team went above and beyond for one of our clients when a fire completely destroyed their building. No matter how much we prepare for the ‘what ifs’, we’re always shocked and saddened for our customers when the worst-case scenario happens. And we’ll do our very best to help make a difficult time just that little bit easier. So when one of our customers experienced a fire that completely destroyed...

Find out how our team’s hard work resulted in a £160,000 decrease in final settlement. THE SITUATION A firm of surveyors received notice from a customer, a very large construction firm, that they had discovered that a sewage drain was placed incorrectly on an in-progress site, allegedly due to errors in the drawings produced by said surveyor. The construction firm’s solicitors asserted...

How our sound risk management structure has resulted in us being able to safely bring the majority of our employees back to Romero House. Our sound risk management structure has resulted in us being able to safely bring the majority of employees back to our Leeds HQ following the coronavirus pandemic. But how have we achieved being able to safely bring our team back to work? THE SITUATION The...

Our claims app helps motor claims to be recorded quickly, accurately and effectively DOWNLOAD ROMERO CLAIMS APP Managing a motor fleet can be a challenge, particularly when it comes to dealing with potential claims for a number of vehicles and drivers. We wanted to find a solution to make claims reporting more efficient, cutting down on unnecessary paperwork to avoid delays in the process. DOWNLOAD...

When one of our clients’ cars was written off, our team dealt with the situation efficiently and empathetically to achieve a satisfactory conclusion. About our service The Private Client division at Romero Insurance Brokers provides a bespoke brokerage service for high net worth clients. We help to find comprehensive policies such as home and car insurance. These policies are entirely tailored...